Shipping & Returns
SHIPPING & RETURNS
Our online business days are Monday to Friday. All orders placed before 12pm on these days, will be dispatched on the same business day. Orders placed after 12pm will be dispatched on the next business day. Orders placed on a weekend day will be processed within 24 hours of the next business day. Please note, this can vary.
Postage charges and delivery times:
FREE standard shipping - orders over 150,00€ within Spain (except for heavy goods, Balearic and Canary islands) Signature on Delivery 5-7 business days in Spain and 7-10 business days for international shipping.
The cost of each shipment will be calculated automatically and detailed at the time of confirming the purchase so that it is always approved by the customer before confirming the payment.
International shipments may incur in additional fees in the form of import duties or local taxes. These costs are subject to each countries legislation and therefore we cannot be responsible for any of them.
If you are not entirely satisfied with your product you can contact us if you need our help.
You have 10 days from the delivery date to return a product. Your product must be returned with original packaging, unused and in the same condition as the delivery. If your return is approved we will start the process of refunding the amount paid as soon as possible. You will be responsible for the costs of returning the product. If you consider the product to be defective, please contact us.
Floridablanca 3, 7D
30800 Lorca, Murcia
To initiate a return, please contact firstname.lastname@example.org